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Covid-19 Advanced Safety Protocol - Frisco, TX

Our Commitment to Safety

We recognize times have changed. Priorities have shifted. Today, nothing is more important than the health and safety of our staff and patients.

With this in mind, we are happy to share the 27 additional steps we are taking to make every visit to our office as safe as possible. These actions are incremental to our normal standards of care that meet or exceed all CDC, OSHA and ADA guidelines for dental practices.

Our goal is to add peace-of-mind to the friendliness and clinical excellence you have come to expect. Of course, this is part of an on-going commitment that will evolve with the times. As always, we welcome the opportunity to answer any of your questions and to address all concerns.

We are in this together, and we will never underestimate the power of a smile!

CDC-Approved Instrument Sterilization

This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use. We have gone a step further by automating our instrument cleaning process by using top-of-the-line Hydrim Instrument Washers prior to autoclaving. Pre-cleaning instruments prior to sterilization is a critical step in ensuring the effectiveness of our sterilization protocol. All our Instruments are individually wrapped after going though the Hydrim and a Class V indicator is put on every Instrument to insure effective sterilization.

VistaPure Water Filtration & Purification

The VistaPure™ Water Purification System provides two grades of high-quality water for autoclaves, dental bottles, ultrasonic cleaners and the rinse cycle of instrument washers.

Advanced Staff Training

Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.

Safety Champion

Each day, one person will be designated to guide our Commitment to Safety. This includes greeting patients, answering questions, ensuring social distancing, and overall monitoring.

Daily Health Checks of Our Team

No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.

No Handshakes or Hugs

We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".

Personal Hygiene Standards

Along with short hair or hair that is worn up; this means no long fingernails, no jewelry, and no watches for any team member while in the office.

Change Work Clothes at Work

In the past, you might have seen us at the grocery store in our stylish scrubs. No longer. Now, we change into and out of our newly-cleaned scrubs at the office, every day.

Anti-Microbial Rinse

In addition to brushing and flossing before your visit, we will provide an Oracare solution to rinse in your mouth for 60 seconds and reduce bacteria.

Virtual Waiting Room & Private Enclosed Treatment Suites

Now, you can check-in from your car. As a result, you are able to minimize contact with others, bypass the reception area, and go directly to your private enclosed treatment room.

No Patient Gloves Allowed

Minimizing cross-contamination is an important part of our plan. We will ask you to dispose of any outside gloves before you enter.

Sequenced Patient Scheduling

Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.

Pre-Screening of Every Patient

A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our office.

Expanded Patient Appointments

In an effort to save you time and multiple exposures, we are offering extended appointments. This allows us to do more dentistry in a single visit.

Family Friendly Scheduling

We are now able to see up to 6 family members during the same visit. It is almost like your own, private dental experience.

At-Risk Patient Hours

Relax. We have hours dedicated exclusively to our mature and medically-concerned patients. Let us add peace-of-mind to your next visit.

Teledentistry

Some consultations and follow-up visits can be handled via our secure, patient communication portal. It is a cool, ultra-safe, and efficient extension of our office.

Hospital-Grade Hand Sanitizing Station

Every patient will be asked to thoroughly disinfect their hands before entering the clinical area of our practice.

Social Distancing in Place

Fewer chairs in our reception area, helpful signs, one-way traffic in our treatment area and private enclosed treatment suites make 6’ spacing a practical reality.

Cleaning After Every Appointment

We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.

Deep Cleaning Every Evening

Along with cleaning and sanitizing during the day, we take things to another level at night with a thorough top-to-bottom scrub down.

N95 & ASTM Level 3 Masks

The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind double-masking at all times.

Front Desk Masks

Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!

Face Shields

Two masks are not enough. Our clinical team will also protect you and themselves through the use of FDA Approved PET face shields.

Disposable, Protective Coats & Hats

When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.

Shoe Coverings

From head to toe, we are doing everything possible to stop the absorption and spread of dangerous particles. This includes covering our shoes.

Medify Air HEPA Air Filtration

Our air has never been cleaner. We have added Medify Air HEPA-grade filters to our HVAC system along with stand-alone air cleaners in each operatory to filter our air down to .1 micron.

No Magazines or Activities

This may make our reception area a little less exciting, but it makes it much safer as well.